Contact Customer Support

Account support for property managers and hosts

For the quickest assistance, please complete the form below. Our Customer Relations team is available to help Monday through Friday, from 9:00 AM to 12:00 AM (midnight) UTC+1. This means if you’re in a UTC-4 timezone, we’re available from 3:00 AM to 6:00 PM.

For verification or guest-related questions, please reach out to our 24/7 Guest Services team directly at hello@truvi.com.

Please let us know how your bookings are created in Truvi.
Please explain in as much detail as possible your request
Please upload any screenshots of the issues you are experiencing as these allow us to address your request faster