Checkin Hero API

Ensure a worry-less check-in experience for your guests with Checkin Hero API

How Checkin Hero API works

1. Integrate the Checkin Hero API into your platform

2. Guests activate Checkin Hero protection for their bookings

3. Guests submit refund requests directly to us

4. We review the request and process the refund

The woman beams, confidently continuing her phone call, knowing Checkin Hero has her back.

Add Checkin Hero API – our guest protection service that allows guests to get reimbursed in case the listing can’t be accessed or is uninhabitable.

Benefits of Checkin Hero API

The happy family smiles, grateful for Checkin Hero's help with any unexpected check-in problems.

Boost guest satisfaction

Reduce guest complaints and chargebacks while boosting satisfaction and loyalty. 12% of guests readily adopt Checkin Hero API, highlighting its value and peace of mind.

A triumphant smile graces the woman's face as she views the increased revenue generated by Checkin Hero.

Enhance revenue​

Generate additional income through our revenue-sharing model, providing a sustainable and profitable source of revenue for your business.

The family is happy with the extra trust they've gained thanks to Checkin Hero.

Boost trust​

Create a more trustworthy marketplace by offering guests a safety net against unforeseen check-in issues, fostering confidence and loyalty among your users.

Chat with us

Image of friendly woman Product manager wait for you to book a demo with Truvi

Frequently asked questions

Learn more

Reimbursement will take 10-15 days from the time of submission of the reimbursement request.

Unfortunately, once purchased, Checkin Hero cannot be refunded. Its purpose is to offer peace of mind and financial security, especially for check-in-related concerns.

Checkin Hero provides £75 or $105 per guest per night affected for covered issues, up to the total value of the booking.