Truvi helps vacation rental property managers screen guests and protect properties across all booking channels worldwide. Trusted to protect hundreds of thousands of short-term rental properties, we screen every booking in seconds, get transparent risk intelligence, and resolve damage claims in days instead of weeks.

At a Glance

Founded: 2019 (formerly Superhog)
Headquarters: London, UK
Team: 50+ employees
Global reach: Hundreds of thousands of properties protected worldwide
Property focus: Short-term rentals across all booking channels
Claim resolution: Average 6.8 days
Coverage: Up to $1M per property

Our Story

Truvi, formerly Superhog, was founded in 2019 to solve a problem most property managers didn't realize they had:

They were making high-stakes decisions about who stays in their properties based on almost no real information.

Platform “verification” systems are designed to maximize bookings, not minimize risk. Guests verified years ago can change their profile details — including their names — without re-verification. Property managers accept bookings trusting badges and outdated checks, with no visibility into what those verifications actually mean or when they occurred.

We saw property managers trapped in platform dependency, surrendering control over their most critical business decision: who gets access to their properties. We built Truvi to give them back that control.

What We Do

We provide professional-grade risk intelligence for short-term rental operators.

Every booking gets screened in seconds against our network watchlist, verified contact information, behavioral analysis, and criminal databases where required. But here’s what makes us different: we show you exactly what we find and why it matters, then you decide.

No “trust us” badges. Just transparent intelligence that helps you make informed decisions about your properties.

When damage occurs, we handle claims in an average of 6.8 days with clear, line-by-line settlement calculations — not the 30+ day black box processes common with platforms. We protect properties with coverage up to $1 million, working across all booking channels, including direct bookings.

Our Mission

To empower property managers with transparent, institutional-grade risk intelligence and damage protection so they can build independent, sustainable businesses they truly control.

Our Vision

We're building toward an STR industry where property managers aren't dependent on any single platform for risk management.

Where you have the data to make your own decisions. Where you can confidently grow across multiple channels — Airbnb, Vrbo, direct bookings, corporate clients — without surrendering control to any one of them.

As our network grows, so does our intelligence. Every booking across our system teaches our algorithms. When a property manager in Austin reports damage, that data protects a property manager in Nashville. This is the shared risk intelligence that hotels have had for decades, now available to independent operators.

Meet the team

Careers at Truvi offer opportunities to work on meaningful problems: helping property managers build truly independent businesses while protecting properties worth millions.

We’re building these products alongside a team of curious, creative individuals who are eager to excel in their careers and support one another throughout the journey.

Humphrey Bowles

CEO & Founder

One simple obsession: what happens when something goes wrong in someone’s home, and how do we make it right? Father of three, dog owner & early morning runner.

Leo Walton

SVP of Partnerships

Passionate about developing relationships with clients and partners to help them grow their businesses. Dad to two kiddies, avid runner, enjoys reality TV.

Nic Biffen

Head of Revenue

Background in helping businesses shape products and executing the strategies to take them to market. Played rugby at Twickenham. Got a little girl and a lab.

Nathan Humphreys

Finance Director

Finance professional who enjoys bringing order to chaos & helping businesses actually understand their numbers. Proud dad, avid golfer and has a Border Collie.

Ben Robinson

CTO

Got his first PC aged 10; coding by 11. The link between what we’re trying to achieve and what gets built. Has two kids who think their music taste beats his.

Kayla Perez

VP of Operations

Leads Business Systems, Claims and Customer Support. Loves fixing broken processes, improving how teams work and being immersed in data. Proud mom of two.

Beth Milne

Head of Marketing

Responsible for most of how Truvi shows up in the world. Loves padel, fashion, her wonderful husband and a sausage dog who runs the house.

Robert Beames

Head of Content

Coming up with socials, blogs & strange and wonderful brand opportunities. Has a small papillon dog. Spotify says he’s in the top 0.001% of Charli xcx fans.

Mary Michael

Senior Account Manager

Spends her time talking to clients, making sense of complicated, fast-moving situations. Her fiance is in the US Army. They have a dog and a cat.

Alex Pearce

Account Manager

Loves building trusted relationships with clients. Enjoys playing golf and planning his next big trip. He desperately wants to get a dog.

Uri Roqué

Head of Data

Helps the business make better decisions with data, building models, digging into problems & challenging assumptions. Plays guitar in two bands.

Gus Joyce

Head of Development

Developer, problem solver, scrum master, and occasional firefighter. Plays for and coaches cricket Hertford Cricket Club. Has 22 nieces and nephews.

Lawrence Ee

Lead Developer

Leads a team focused on delivering improvements to the resolutions and guest experience. Has two daughters (both at university), and a cat. He also plays piano.

Ray Pigott

Senior Software Engineer

Used to be a carpenter and joiner, now a key figure behind Screen & Protect API integrations. He has a cat called Beatrice.