Make a Confident Stay Reimbursement Request

Get reimbursed in 3-5 days after submitting your request.

Welcome back! Want to make a Confident Stay reimbursement request? You’ve landed on the right page! Here’s what you need to do in case the unexpected happens.

  1. Check the Terms and Conditions: Make sure your situation is included in our protection.
  2. Submit a request using the form below: Double-check that you’ve got all of the required evidence to ensure a speedy resolutions process! Please Note: If you are making a Confident Stay request, you must submit it within 24 hours of discovering the issue.
  3. Resolution Expert Assistance: Our friendly Resolution Experts will reach out with any further questions or to confirm that your reimbursement has been processed.
  4. Reimbursement: You’ll receive your payout 3-5 days after your submission has been validated. It’s that simple!

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