Get started quickly with our pre-set programs
£13.80 /per booking
€17,50 /per booking
$17.50 /per booking
$25.50 /per booking
$25.50 /per booking
R318.00 /per booking
Screening, Protection Program from £0-500 €0-500 $0-500 $0-750 $0-750 R0-9K
Perfect for protecting yourself from frequent small damages without the hassle of collecting a deposit or waiver.
Screening
Protection from £0-500
€0-500
$0-500
$0-750
$0-750
R0-9K
No guest interaction required
Recommended
£20.80 /per booking
€25,00 /per booking
$25.00 /per booking
$36.50 /per booking
$36.50 /per booking
R450.00 /per booking
Screening, Protection Program from £0-50K €0-50K $0-50K $0-75K $0-75K R0-900K
For those wanting to protect against both frequent smaller damages and larger, more costly incidents.
Screening
Protection from £0-50K
€0-50K
$0-50K
$0-75K
$0-75K
R0-900K
No guest interaction required
£12.80 /per booking
€16,00 /per booking
$16.00 /per booking
$21.50 /per booking
$21.50 /per booking
R288.00 /per booking
Screening, Protection Program from £500-1M €500-1M $500-1M $750-1.5M $750-1.5M R9K-18M
For those who already have a deposit or waiver set up but want protection for larger, more costly incidents.
Screening
Protection from £500-1M
€500-1M
$500-1M
$750-1.5M
$750-1.5M
R9K-18M
No guest interaction required
£8.95 /per booking
€10,25 /per booking
$11.00 /per booking
$16.00 /per booking
$16.00 /per booking
R187.00 /per booking
All-Inclusive Screening Products Program
Use Truvi’s full set of screening tools to verify guest identity, run criminal checks, and host with confidence.
Protection NOT included
Screening
Criminal Background Check
Sex Offender Check
Guest ID Verification
Your guest will be required to go through an interactive guest journey
Build your own programs
Need more flexibility? Skip the presets and customize your screening and protection level. You choose what works best for your properties.
Estimate your bill
You decide how to mix and match products
Estimated Monthly Cost
per month
Current Selection:
Screening only
What's included?
Guest Screening
Automated, frictionless Guest Screening:
- We check your guest’s contact details are genuine
- We run their details against our internal watchlist of problem guests
- You get instant results in your booking report
You can also customize screening per booking to include:
- ID Verification: Confirm IDs are genuine with a biometric check
- Criminal Background Check: Use 2400+ national and federal criminal databases (US Only)
- Sex Offender Check: Compare guest details against US national sex offender registry (US Only)
Damage Protection
You choose the protection level from 0-1M. Zero guest friction. Used alongside Guest Screening on every booking.
We seamlessly handle your claims for:
- Accidental or intentional guest damage
- Damage to rental contents
- Smoke damage in non-smoking properties
- Unauthorized parties
- Damage caused by service animals
- Excessive cleaning costs
- Replacement of broken or ruined home accessories
- New towels and linens to replace excessively soiled ones
Claims Management
No more chasing guests for payment, gathering evidence, and negotiating settlements shouldn’t consume your time or damage your reputation.
When the worst happens, our dedicated Claims Management team will:
- Handle all communication with the guest and manage the recovery process
- Reach a settlement within 30 days
- Pay you directly within 3-5 business days of settlement
Have more questions? Contact us to learn about our product offerings.
Speak to our Product Experts
Truvi Pricing FAQs
At Truvi, we aim to make our billing process as straightforward and flexible as possible.
Billing is based on product usage and occurs on a monthly basis. Program prices directly reflect the products included and will be charged during the month in which the booking’s check-in date occurs. In certain instances, a product will not run on a booking (for example, our Criminal Check does not run for non-US guests) and in those cases the fee for that product will not be charged.
