Apply Total Booking Protection
Less stress, more confidence, and peace of mind.
GDPR-Compliant | Formerly known as Superhog | Available Globally
Protection services allow our hosts to build their business, knowing they can accept direct bookings, mitigate the risks, and have the ultimate backup plan in place.
Cynthia Huang
CEO at Dtravel
Build your custom risk mitigation plan
Create a unique service program
Create a bundle of services such as screening, damage protection, and waiver and apply to properties that need them most.
Enjoy seamless integration
Integrate with all imaginable hospitality apps including all top property management systems, guest experience apps, and online travel agencies.
One-click protection activation
Select the properties you’d like to protect and enjoy the ultimate peace of mind letting our platform do the job for you.
Less stress, more confidence, and peace of mind
Basic Protection
- Protect the booking to up to $500-$50,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 3 business days
Protection Plus
- Protect the booking to up to $500-$1,000,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 2 business days
Protection Pro
- Protect the booking to up to $500-$5,000,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 1 business day
Test out how easy it is to add damage protection to your listings
Add Damage Management to the mix
Set up the Damage Waiver or Damage Deposit sum and gather them each time guests make a booking automatically.
Favorite asked questions
Learn moreNo. It is no longer a requirement for you to have an underlying home insurance policy in place to use Truvi’s Protection Services. But please note that Truvi is not an insurance provider. We still encourage that you have a homeowner/landlord insurance policy in place as a professional standard when operating a short-term rental.
Yes. Guests are responsible for the costs associated with any damages they they cause during a booking, a big part of our tole is to ensure they honour this responsibility.
Damage Protection applies only to bookings where the guest has undergone at least our Basic Screening.
Yes! Truvi operates globally with minimal restrictions. Any Property is eligible unless it’s located in a country currently advised against travel by the UK Foreign and Commonwealth Office on the booking start date
- Cosmetic damage
- Pet damage (excluding service animals)
- General wear and tear
- Management fees
- Maintenance expenses
- Damage from a party that took place with the host’s consent
- Unpaid booking
- Acts of nature
- Damage not caused by a guest during a booking
- Bodily injury or loss suffered by the host or guest
- Alternative accommodation cost
- Interruption of business or a loss of income