Make vacation rental deposit collection a part of the booking journey
Save time with automation
No need to go and gather a cash vacation rental Damage Deposit after a check-in
Set your own deposit amount
You decide the amount of the deposit and who deals with the damage expenses
Delegate incident resolution
De-stress your hosting experience and leave your damages with our specialists
Basic Damage Deposit
Get the highest level of protection at no cost to your business.
- “Hands-off” damage deposit experience.
- You set the damage deposit amount.
- We charge the guest 2% of the total damage deposit amount and a small operational fee.
- You are protected up to the deposit amount you set up.
- Truvi leads the incident resolution process for you and charges the cost of damage up to the deposit price to the guest and pay out the cost to you.
- Requires a guest journey.
FAQs
Learn moreWe charge a non-refundable operational fee to handle the deposit from your guest. This allows us to authorize the card and debit the full amount if the damage is caused and cover the of handling the damage deposit on our side.
If no damage is caused during their stay, by default we will release your guest’s deposit 10 days after checkout.
Yes, you can. Our vacation rental Damage Deposit works best when combined with our Guest Screening, ID Verification, Sex Offender Check, and Damage Waiver.
Damage Waiver – between damage waivers and deposits is that a damage waiver is a smaller, one-time, non-refundable fee of around US $35.
Damage Deposit – is a larger amount of money paid in case the damage has been done. We charge guests a small non-refundable operational fee which amounts to around 2% of the general damage deposit sum. Charging this fee is essential for us since it covers the deposit management expenses and allows us to authorize the guest’s card enabling us to charge the full amount if the damage occurs. Check out our damage waiver vs damage deposits article for a more in-depth comparison.