Here's how our vacation rental guest screening works
Your guest makes a booking
We receive their details. Our advanced technology automatically screens and runs internal watchlist searches.
We verify personal details
Our seamless guest verification process verifies the information – all while staying GDPR-compliant.
You host without risk
You receive a detailed booking report in your Truvi platform as soon as we complete our guest verification checks.
Make guest screening a part of your booking journey
Basic Guest Screening
Our zero-guest-interaction offering. Confirm their contact details so you can rest easy, without guest friction.
Reject bookings done with fake names, disposable emails, and burner phones
Screen guests against Truvi internal watchlist
PMS integration capability
No guest journey required
Guest Screening Plus
Screen the guest’s full digital profile for a more in-depth understanding of who you’re hosting.
Checks include domain confirmation, IP address, and country code
Scans online presence for red flags
Requires a guest journey
PMS integration capability or one-step link
A helping hand: automated screenings, reliable results
See how Harper Luxe uses our screening services to keep their luxury properties safe from damages.
Oliver Harper
Founder of Harper Luxe
“Having a guest screening and automated system notifying us of what we need to do was a real game changer.”
Customize your screening pack
ID Verification
Confirm name and biometric data by matching guest’s ID, then view the verified ID in your dashboard.
Sex Offender Check
Automatically run guest details through the U.S. sex offender registry. Only available in the United States.
Branded guest journey
Make your guests feel at home. Add your company logo for a seamless guest experience.
Our integrated partners
FAQs
Learn moreVacation rental guest screening is a common practice in direct and indirect booking. Homeowners, hosts, and property managers proactively run legal and non-discriminatory checks on each guest to evaluate and mitigate the risks they may pose. Contact us and learn how to significantly reduce the time spent on manual checks and automate the vacation rental guest screening process with Guest Screening Plus software. You are most welcome to read a more in-depth explanation of what guest screening is.
Our software uses state-of-the-art technology, and our team continually investigates the functionality of our product so you can be sure of our screening results.
Our vacation rental guest screening is available globally. As of now, it’s supported in 25+ countries around the globe.
We only verify the lead guest as they are responsible for the booking.
At Truvi, we ask the guests to provide their private information including name, date of birth, email address, and phone number.
In Basic Screening, we run the information against the Watchlist to see if the guest has no prior records of misbehavior.
In Screening Plus, we run the basic check and do deep-dive research on the domain deliverability, and IP address, and analyze the full digital profile of the guest to ensure that there are no elements of fraud.
Airbnb runs checks of hosts and guests. According to the latest Airbnb article, the platform runs checks on hosts when guests book a stay or right after a host creates a listing but those rules apply to India and the US. Booking submits the guest’s or host’s name, last name, and date of birth to approved background check providers.
Vacation rental guest screening minimizes the risk of hosting problematic guests, prevents illicit parties, helps avoid fraudulent bookings, and reduces the risk of credit card fraud. So what you get by running vacation rental guest screening is reduced potential property damage, less money spent on fixing broken furniture, and, ultimately peace of mind.
Truvi provides screening services on par with the main online travel agencies that allow hosts operating with direct bookings to scale fast and with confidence that bookings are not made by bad actors.