Damage Protection for Vacation Rentals
Protect your bookings to up to $5,000,000 in damages
GDPR-Compliant | Formerly known as Superhog | Available Globally
Damage Protection vs Insurance
Unlike traditional homeowner’s insurance, Truvi Damage Protection specifically addresses the unique risks associated with short-term rentals for direct and online travel platform bookings. Our innovative solution combines cutting-edge automation with a dedicated team of experts to ensure a smooth and efficient claims experience. You can use your own guest agreements and build trustful relations with your guests. Say goodbye to lengthy claim processes and hello to quick, fair, and stress-free resolutions.
“Protection services allow our hosts to build their business, knowing they can accept direct bookings, mitigate the risks, and have the ultimate backup plan in place.”
Cynthia Huang
CEO at Dtravel
Your dilemmas are our specialization
Our service protects your booking for up to 5,000,000 in damages but it doesn’t end there. We take away your daily struggles and improve the guest experience.
Less stress, more confidence, and peace of mind
Basic Protection
- Protect the booking to up to $500-$50,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 3 business days
Protection Plus
- Protect the booking to up to $500-$1,000,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 2 business days
Protection Pro
- Protect the booking to up to $500-$5,000,000 in damages
- We begin with running the Basic Screening on your guests
- Our Protection shields you from accidental and malicious damages
- Report damages and our resolution team will respond in 1 business day
Test out how easy it is to add damage protection to your listings
Build your custom risk mitigation plan
Create a unique service program
Create a bundle of services such as screening, damage protection, and waiver and apply to properties that need them most.
Enjoy seamless integration
Integrate with all imaginable hospitality apps including all top property management systems, guest experience apps, and online travel agencies.
One-click protection activation
Select the properties you’d like to protect and enjoy the ultimate peace of mind letting our platform do the job for you.
Make Truvi a part of your system
Add Damage Waivers and Deposits to the mix
Set up the Damage Waiver or Damage Deposit sum and gather them each time guests make a booking automatically.
Chat with us
Frequently Asked Questions
Learn moreNo. It is no longer a requirement for you to have an underlying home insurance policy in place to use Truvi’s Protection Services. But please note that Truvi is not an insurance provider. We still encourage that you have a homeowner/landlord insurance policy in place as a professional standard when operating a short-term rental.
Yes. Guests are responsible for the costs associated with any damages they they cause during a booking, a big part of our tole is to ensure they honour this responsibility.
Damage Protection applies only to bookings where the guest has undergone at least our Basic Screening.
Yes! Truvi operates globally with minimal restrictions. Any Property is eligible unless it’s located in a country currently advised against travel by the UK Foreign and Commonwealth Office on the booking start date
- Cosmetic damage
- Pet damage (excluding service animals)
- General wear and tear
- Management fees
- Maintenance expenses
- Damage from a party that took place with the host’s consent
- Unpaid booking
- Acts of nature
- Damage not caused by a guest during a booking
- Bodily injury or loss suffered by the host or guest
- Alternative accommodation cost
- Interruption of business or a loss of income