Cover Small Guest Damages Quickly
Prevent small damages from becoming big problems with a vacation rental damage waiver.
GDPR Compliant | Formerly known as Superhog | Available Globally
“For me, the biggest benefit is not having to chase after damage payments. It takes away the bureaucratic hassle, saves time and it calms down hosts who worry about damage to their properties.”
Saskia van der Bolt
CEO in Villa in Umbria
Customize your damage program
Get a high level of protection
Protect your listing to up to $500 in damages for a price of a small fee.
Enjoy flexibility
You decide who’s keeping the waiver and who deals with the damages.
Prevent unsolicited parties
Keep your guests accountable and decrease the chance of noisy parties and angry neighbors.
Use your guest agreements
Upload and use your custom guest agreements to protect your listings.
Available globally
We ensure that hosts from every corner of the world can gather damage waivers.
OTAs and direct booking platforms
You can collect the damage waivers on direct booking platforms and online travel agencies.
Make Damage Waiver a part of your booking journey
Basic Waiver
Collect the waiver upfront to cover damages, eliminating the need for further communication
- You set up waiver amount you’d like to collect
- Your guest pays a damage waiver
- Truvi takes a 20% operation fee from the waiver and returns the rest of the sum to you
- Your guest is protected from accidental damages of up to $500
- You retain the waiver revenue. Utilize these funds as a reserve for quick and easy payment of future damage claims
- Requires a guest journey
Waiver Plus
Get a high level of protection and let us manage your damages.
- Your guest pays a Truvi a $35 waiver or the equivalent in their currency
- Your guest pays a damage waiver to Truvi
- You are protected from guest damages of up to $500
- Truvi takes the risk and pays out the damages to you
- Requires a guest journey
- Ideal for hosts with 1-50 listings
Waiver Pro
Get high level of protection with zero guest interaction.
- You don’t set waiver fee, you are charged a nightly fee instead
- You pay Truvi a nightly fee to waive the guest’s first $500 in damages
- You are protected from accidental damages of up to $500
- Truvi pays out the sum of the damage to you and you manage the damage
- Requires no guest journey
- Perfect for PMCs seeking protection with zero guest interactions
- *requires basic screening service to use
Add Guest Screening to the mix
Ease your mind with quick Guest Screening and Guest Verification.
Chat with us
Frequently asked questions
FAQsOur Damage waiver is putting the money in your hands to choose where the money goes, whether it be updating wear and tear or cleaning the rug. Please note that theft and malicious damage are not covered by our damage waiver.
Truvi offers three Damage Waiver solutions, each with different fee structures:
- Basic Waiver: Truvi takes a 20% operation fee from the waiver amount, with the remaining 80% returned to you.
- Waiver Plus: Your guest pays Truvi a flat fee (e.g., $35), and Truvi covers damages up to a specified limit (e.g., $500).
- Waiver Pro: You pay Truvi a nightly fee, and Truvi covers the guest’s first $500 in damages.
For detailed pricing information, please ask our chatbot!