Effective Protection for Small Damages

Prevent minor damages from becoming major problems with a vacation rental damage waiver

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Make damage waivers a part of your protection pack

Basic Waiver

Truvi collects the waiver. You keep the money.

Your guest pays a waiver to protect against minor accidental damage during their stay

Truvi takes a 20% operation fee and returns the rest to you

New revenue stream provides a fund to cover any damage costs

Basic Waiver is most appropriate for property managers with 50+ properties

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Waiver Plus

Guest paid waiver. Truvi handles the damages.

Your guest pays a waiver to protect against minor accidental damage during their stay

You report damages to Truvi

The Truvi resolutions team handles all incidents and pays out directly to you

Enables you to host worry-free

Waiver Plus is ideal for both big and small property management companies

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Waiver Pro

You pay the waiver. Truvi handles the damages.

Eliminate guest friction by paying a nightly fee to Truvi

Report guest damages to Truvi

The Truvi resolutions team handles all incidents and pays out directly to you

Ideal for PMCs and hosts who want to reduce guest interactions

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Quick and fair incident resolution process

De-stress your hosting experience — delegate incident resolution of guest damage to a team of professionals. Follow a simple process:

Step 1

Report an incident via the platform

Step 2

Send images with timestamps and an invoice for a product

Step 3

We assess and quantify damage, settle the amount, and pay

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Do you use a property management system?*A PMS is a software that helps you manage your properties (e.g. Guesty, Hostaway, Hostfully etc.)

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FAQs

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What does Truvi’s vacation rental damage waiver protect?

Our Damage waiver is putting the money in your hands to choose where the money goes, whether it be updating wear and tear or cleaning the rug. Please note that theft and malicious damage are not protected by our damage waiver.

What are the fees that come with using Truvi’s vacation rental Damage Waiver solution?

Truvi offers three Damage Waiver solutions, each with different fee structures:

Basic Waiver: Truvi takes a 20% operation fee from the waiver amount, with the remaining 80% returned to you.
Waiver Plus: Your guest pays Truvi a flat fee (e.g., $35), and Truvi protects damages up to a specified limit (e.g., $500).
Waiver Pro: You pay Truvi a nightly fee, and Truvi protects the guest’s first US$500 in damages.

For detailed pricing information, please ask our chatbot!