What's Screen and Protect API?
Every host and owner deals with damage and problem guests – and they’re probably handling it outside your platform. Building your own solution is expensive. Deposits hurt conversion. But get it right and you keep customers in your ecosystem, add real value, and generate revenue on every protected booking.
Screen and Protect API plugs directly into your existing systems so you can offer automated guest screening and damage protection as part of your core product – no manual steps, no guest friction, no building it yourself.
- Every booking is screened instantly against our watchlist of guests who’ve previously caused damage, with automatic checks for disposable email addresses and undeliverable phone numbers.
- Risky bookings are flagged or rejected before check-in.
- Approved bookings are protected against damage up to $50K – without adding a deposit to your checkout flow.
Your customers never see Truvi – the entire experience runs under your brand.
How it works
1. Guest books
Your platform sends booking details to Truvi automatically. Nothing changes for your guest.
2. Truvi screens
Instant checks against our watchlist of guests who’ve previously caused damage, disposable email addresses, and undeliverable phone numbers. No guest interaction required.
3. Protection is applied
Every booking returns Approved, Flagged, or Rejected – immediately. Approved bookings are covered up to $50K. Flagged bookings up to $1K. No deposits required at any stage.
Benefits of Screen and Protect API
Your brand, not ours
Your customers never interact with Truvi directly. Screening and protection statuses are displayed in your platform.
New revenue stream
Applying your own pricing and create a new revenue opportunity on every protected booking.
Fast implementation
Implementation typically takes one week, with the option of a no-code Zapier integration without dev intervention.
Automated resolution
Streamlined screening and claims processing with faster payouts than traditional insurance.
Up to $50k protection
Covers accidental and intentional damage with screening that identifies serious problem guests before booking.
What’s protected?
✓ INCLUDED
- Accidental or intentional guest damage
- Damage to rental contents
- Smoke damage in non-smoking properties
- Unauthorized parties
- Damage caused by service animals
- Excessive cleaning costs
- Replacement of broken or ruined home accessories
- New towels and linens to replace excessively soiled ones
X NOT INCLUDED
- Loss of income
- Any pet damage, excluding service animals
- Authorized parties
- General wear & tear
- Acts of nature
- Cosmetic damage not affecting functionality
- Credit card chargebacks
- Routine maintenance issues not
caused by guests - Liability claims
No code -> no problem
Don't have a dev team? Our Zapier integration gives you everything the API offers - no coding required.
