How Dtravel Solved the Direct Booking Protection Gap
Blockchain booking platform integrates comprehensive guest protection to compete with OTAs
Dtravel, a blockchain-based platform that enables peer-to-peer vacation rental bookings without centralized marketplaces, recognized a fundamental barrier to adoption: property managers wanted independence from traditional OTA platforms, but direct bookings created a protection gap.
Without the guest screening and damage coverage that established platforms provide, property managers faced higher risks when accepting bookings through Dtravel’s decentralized infrastructure. This protection gap limited adoption among property managers who needed the same security available through traditional OTAs.
Comprehensive protection integration
Dtravel integrated Truvi’s complete risk management suite, including automated Guest Screening and Damage Protection services up to $1 million, directly into their platform. The integration provides property managers with the security they need to accept direct bookings with confidence.
Guest screening automatically checks for fake names, disposable emails, and burner phones while screening against internal watchlists to flag suspicious bookings before check-in. The damage protection services cover accidental and malicious guest damage that OTA protections often exclude.
Guest Screening includes:
- Automatic verification of guest names, emails, and digital profiles
- Detection of fake names, disposable emails, and burner phones
- Screening against Truvi’s internal watchlist
- Zero guest interaction required
Damage Protection Services cover:
- Accidental or intentional guest damage
- Damage to rental contents
- Smoke damage in non-smoking properties
- Unauthorized parties and pets
- Excessive cleaning costs
- Replacement of broken accessories and linens
The integration allows property managers to offer comprehensive protection while maintaining control over their booking process.
Enabling platform independence
The integration allows Dtravel users to offer comprehensive protection while maintaining control over their booking process. Property managers can now market themselves as trusted professionals with proper guest screening and damage protection, without relying on third-party platforms.
For property managers using Dtravel, this means no more platform booking fees, no reporting incidents through third-party systems, and complete control over guest relationships while maintaining professional protection standards.
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