How FunStay Florida Made Guest Protection Their Top Marketing Advantage

“Truvi offered faster, more reliable claims and consistent support across all platforms.”

Mike Chen founded FunStay Florida after discovering firsthand how difficult it was to find reliable property management in Orlando’s competitive vacation rental market. Starting with his own Disney-area property in 2017, Mike built FunStay Florida into a full-service management company that now oversees over 100 vacation homes across Central and Southern Florida, from Orlando to Miami and everywhere in between.

As a licensed realtor specializing in vacation homes — and an Airbnb Superhost with a 4.81-star rating — Mike understands what both property owners and guests expect. FunStay Florida focuses on delivering “Disney-level guest experiences” while maximizing owner returns through smart pricing, professional marketing, and comprehensive property care.

“I got started after realizing the potential of short-term rentals in the Orlando market, both as a real estate investment and a business opportunity. It began with managing my own property and quickly grew into a business as other owners saw the success and wanted similar results. 

Helping homeowners turn their properties into successful vacation rentals, while giving guests a memorable experience. It’s rewarding to blend hospitality with smart business practices.”

The platform protection problem 

As FunStay Florida scaled from managing Mike’s single property to over 100 homes, the patchwork of different protection systems across booking platforms became increasingly problematic.

“Before Truvi, we were juggling multiple solutions — our previous management’s insurance, VRBO’s preferred provider, and AirCover — using different programs for each platform. While they offered some coverage, the process was slow, limits were lower, and support was inconsistent. 

AirCover provides some basic protection, but we’ve found the claims process to be slow and frustrating, with delayed payouts and limited coverage. It often involves a lot of paperwork, and even then, there’s no guarantee the claim will be approved.”

Comprehensive protection as a competitive advantage 

“The Truvi team was incredibly responsive and helpful.”

After shopping around, FunStay Florida implemented Truvi’s complete suite of Guest Screening and Damage Protection.

“We chose Truvi because of their comprehensive guest screening and higher damage protection limits, which gave us confidence and peace of mind. They also provided a great onboarding experience, making it easy to get started. 

Compared to other options, Truvi offered faster, more reliable claims and consistent support across all platforms. The Truvi team was incredibly responsive and helpful. They made the transition feel smooth and genuinely cared about our success.”

The Damage Protection limit particularly impressed property owners and became a key differentiator in Mike’s pitches to potential clients.

“The biggest surprise was their $50,000 Damage Protection — something rarely seen in this space. It gives property managers and owners real peace of mind, knowing the homes are well protected in case of an incident. It also serves as a strong marketing advantage, helping us stand out from other property managers.”

Streamlined operations and peace of mind 

“Working with Truvi has made managing our properties much easier.”

With comprehensive protection automated, FunStay Florida can focus on delivering the exceptional guest experiences befitting their Superhost status and generating repeat bookings.

“Working with Truvi has made managing our properties much easier. Their Guest Screening reduces risk, and their damage protection offers higher coverage limits and faster claims, saving us time and stress. 

Truvi has made managing our properties easier by handling guest screening and damage protection upfront, saving us time and stress. Their higher coverage limits prevent costly surprises, and quick, efficient claims keep operations running smoothly and cost-effectively.”

The foundation for sustainable growth

“Starting with the right systems in place makes everything run smoother from the beginning.”

Based on his experience scaling from one property to 100+, Mike emphasizes the importance of implementing comprehensive protection from day one.

“One piece of advice I’d give new vacation rental property managers is to prioritize guest screening and strong damage protection from day one, like what Truvi offers. 

I wish I had known how much easier it would make managing properties, reducing stress, and protecting both the homes and our business. Starting with the right systems in place makes everything run smoother from the beginning.”

By implementing comprehensive guest protection, FunStay Florida can confidently market their services to property owners while delivering the Disney-level experiences that keep guests returning to Orlando’s vacation rental market.

“One other thing worth mentioning about Truvi is how much their platform simplifies day-to-day operations. Beyond protection and screening, it gives us confidence across all bookings, reduces administrative headaches, and allows us to focus more on growing our portfolio and delivering great guest experiences. 

The peace of mind and reliability it provides is something every property manager can truly appreciate.”

Ready to make protection your competitive advantage like FunStay Florida? See pricing and get started today.