Has an Airbnb guest damaged your property?
Then you already know how this goes
Filing a claim, waiting for a response, watching the resolution drag on while repair costs sit unpaid – only for them to side with the guest and leave you stuck with the bill.
Platform protection has limits on what it covers, how long it takes, and how often it actually pays out. Here’s how to make sure the next incident goes differently.
Truvi covers accidental and intentional guest damage, damage to rental contents, smoke damage in non-smoking properties, unauthorized parties, excessive cleaning costs, replacement of broken or soiled linens, and more.
Short-term rental damage protection that activates on every booking
Coverage up to $1M, scaled to your portfolio
Choose the protection tier that fits your properties. Plans run from everyday small damages through to $1M per incident for high-value properties and large portfolios.
A claims process that pays out fast
Report damage through your dashboard, upload photos and your repair or replacement invoice, and Truvi takes it from there. Our team responds within 3 business days, and pays you directly.
Applied automatically, with no guest interaction required
Truvi connects with your PMS and applies protection automatically per booking. No manual setup per reservation, no damage waiver for guests to pay, no deposit to collect.
Why Choose Truvi Over AirCover and Competitors
Damage protection that covers every booking channel
Platform-provided protection only covers bookings made on that platform. Truvi’s damage protection gives you consistent coverage wherever guests book.
Faster, more transparent claims
Our claims process is documented at every stage. You know what evidence is needed, when to expect a response, and where your claim stands.
No deposits, no waivers, no booking friction
Traditional damage protection often requires guests to pay a waiver or deposit upfront, creating friction that costs bookings. Truvi requires no guest interaction.
Why property managers choose Truvi
Nick Taylor
Managing Director, Nox
Stop absorbing the cost of guest damage
No upfront costs · Get started in 5 mins · From $10.90 per booking · Pay per listing
“Around 10% of our bookings cause some form of damage, and 90% can be covered… we’re able to offer a far more professional product to not only our guests but also owners.”